Coinpanda has support for auto-sync using API keys for almost all exchanges and blockchains that support this. Adding API keys is almost identical for all exchanges, so in this article, we will show this process step-by-step for Binance.

Step 1 - Add new wallet

The first thing you will need to do is to add a wallet for the exchange you want to set up auto-sync for. In this case, we will click on Binance which takes us to the 'Add new Binance wallet' page shown below. Give your wallet a new name, or leave it as default. Next, click the Add wallet button.

After adding your Binance wallet, you will be taken to the detailed wallet page as shown below. Here you will see two windows. On the right side, you will see a button for Auto-sync data. Click this button to open the configure API window.

Step 2 - Configure API

Next, you will need to add your API keys. If you are unsure how to create API keys for an exchange, click the link in the window which will take you to a detailed help article. When you have created your API keys, simply enter them into the API Key and API Secret field, and then click Add Account.

Step 3 - Sync your transactions

After adding the API keys, all you have to do is click the blue Sync Wallet button to start the import process. This might take from a few seconds to 15-20 minutes depending on the exchange and number of transactions. When syncing has completed, you will see the message Transactions have been synchronized! as shown below. You will also see a history of your wallet activity such as the date, number of transactions synced, etc.

Fixing sync errors

Sometimes the sync process will finish without importing any transactions, or you see an error message when clicking the Sync Wallet button. The most common reasons for this happening can be one of the following:

  • You forgot to activate/confirm the API keys. Make sure to follow the instructions for creating the API keys carefully.

  • Your API keys have been deleted. You can log into your exchange account to verify if your API keys are still active or not.

  • Your API keys have IP restrictions. You will need to deactivate IP restrictions for Coinpanda to sync your accounts.

  • The exchange has changed their API which means we need to update this on our side.

If you still cannot successfully sync your accounts after investigating the possible reasons above, contact us in Live Chat and we will help you.

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