Some blockchain APIs do not give Coinpanda access to the entire transaction history. Here is a list of known blockchain and wallet API limitations today:


  • Only SOL and SPL transfers can be imported now

  • Smart contract calls affecting your SOL balance cannot be imported now, but we will add support for this as soon as we can in the future.

  • The API does not provide adequate data about complex transactions such as liquidity mining and other DeFi related transactions.

  • The API does not provide correct details such as ticker symbols for all tokens. This means that you might need to manually update the ticker for some transactions imported on the Transactions page.

Theta Network

The Theta Network API does not provide data for Deposit stake transactions. If you have deposited THETA for staking, you will need to add this manually.

Polkadot ecosystem

Coinpanda can only import token transfers and staking rewards at the moment. Other transactions like tipping, voting and contract calls must be added manually for now. If your Polkadot balance calculated by Coinpanda does not match your actual wallet balance, it means that one or more transactions have not been imported. You can verify this using the Subscan block explorer.


Only XTZ transactions can be imported now because the API does not provide data for token transfers. We will add support for tokens if this data becomes available in the future.


The Helium API is extremely unreliable and has infrastructure issues making it impossible to import all historical transactions at this moment. We do not know if the developers working for Helium are planning to upgrade their infrastructure in the future, but you can try contacting them to get more information.


Only TrustSet and Payment transactions can be imported now. This includes also token transfers. We will add support for other transaction types in the future if possible.


Only VET transactions can be imported at this time. Any VTHO transactions must be added manually for now.


  • Only stake addresses in BECH32 format starting with stake... are accepted

  • xPub addresses starting with acct... are currently not supported


Token transfers are not supported at the moment. Transaction fees cannot be imported because the Harmony API does not provide data about the amount of gas spent. This is a limitation with Harmony, but we will update this in the future if possible. If you are using another tax software that also imports fees, please be aware that these values will not be accurate.

Binance Coin / Binance DEX

Coinpanda currently supports the following transaction types only:

  • Deposits and withdrawals

  • Trades

  • Cross transfers

  • Atomic swaps

If you have other transaction types than the ones listed above, please reach out to us in the live chat so we can look into adding support for this.

NB! This does NOT refer to Binance Smart Chain which is a different blockchain.


  • Not all RUNE transactions (incl. fees) can be imported from API. Please check and verify all transactions imported after the API sync has been completed. We will look into updating the integration in the future when possible.

  • The Thorchain API is very unstable during some periods and you might see the error “0 new transactions imported“. If this happens, please try to sync the wallet again a few hours later or the next day. Unfortunately, this is completely out of our control, but we hope that Thorchain devs will fix their API issues in the future.


Only the last 50 transactions can be imported. This is due to a limitation with the Nano API service.

Did this answer your question?